Privacy Policy

Last updated: January 2026

Zipplo ("we", "us") respects your privacy. This policy explains what personal data we collect, why we collect it, and the rights you have over it. It complies with UK GDPR.

1. Data we collect

  • Account data: your name and email address when you create an account.
  • Order data: items purchased, order totals, and delivery address — processed securely by Stripe.
  • Contact messages: anything you send us through the contact form.

2. How we use your data

  • To process and deliver your orders.
  • To provide customer service and respond to enquiries.
  • To improve our website, products, and services.

3. Who we share data with

We never sell your personal data. We share data only with service providers necessary to run the store: Stripe and PayPal (payments), our hosting, database and image services, and delivery couriers (address only, for your shipment).

4. Cookies

We use essential cookies to keep you signed in and your cart working. You can block cookies in your browser settings.

5. Your rights

You have the right to access, correct, export, or delete your personal data, and to object to certain processing. To exercise these rights, contact us.

6. Data retention & security

We keep order records for as long as required by tax and consumer law. Passwords are stored only as salted hashes — never in plain text. Card details never touch our servers; they are handled entirely by Stripe and PayPal.

7. Contact

Questions about privacy? Use our contact page.